1. Introduction
Live Wellness Health ("Company", "we", "our", "us") operates the website livewellness-health.life. We are committed to protecting the personal information of visitors who access our educational content about blood sugar management, metabolic health, and diabetes-related topics. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.
2. Information We Collect
2.1 Information You Provide Directly
We may collect personal information that you voluntarily provide when you:
- Submit a contact form or send us an email
- Purchase a product or enroll in a subscription
- Sign up for our newsletter or educational updates
- Request customer support
This information may include your name, email address, mailing address, phone number, and payment details.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and general geographic location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring website or advertisement source
- Clicks and interaction data
2.3 Cookies and Tracking Technologies
We use cookies, pixel tags, and similar tracking technologies to enhance your browsing experience and measure the performance of our content and advertising campaigns. You may configure your browser to refuse cookies, but some features of the website may not function properly as a result.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver and improve our educational content and presentations
- To process and fulfill product orders and subscriptions
- To communicate with you about your account, purchases, or inquiries
- To send educational updates, newsletters, and promotional communications (with your consent)
- To measure and analyze website traffic and advertising performance
- To detect, prevent, and address fraud or security issues
- To comply with legal obligations
4. Advertising and Analytics Partners
4.1 Google Ads and Analytics
We use Google Ads and Google Analytics to measure website performance and deliver relevant advertising. Google may collect data about your browsing behavior across websites. You can opt out of Google Analytics tracking by visiting tools.google.com/dlpage/gaoptout.
4.2 Facebook / Meta Pixel
We may use the Meta Pixel to measure the effectiveness of our advertising campaigns and to deliver relevant ads to users on Facebook and Instagram. Meta may collect data about your interactions with our website. You can manage your ad preferences through your Facebook account settings.
4.3 Other Advertising Networks
We may work with additional third-party advertising networks that use cookies and tracking technologies to deliver targeted advertisements based on your browsing history. These networks operate under their own privacy policies.
5. Sharing of Your Information
We do not sell your personal information. We may share your information with trusted third parties only in the following circumstances:
- Service Providers: Companies that assist us with payment processing, order fulfillment, email delivery, customer support, and website analytics.
- Affiliate Partners: If you arrive at our site through an affiliate link, we may share limited transactional data with that affiliate partner for commission tracking purposes.
- Legal Requirements: When required to comply with applicable law, court order, or government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Sensitive Health Information
Our website is focused on educational content related to blood sugar, diabetes, and metabolic health. Any health-related information you voluntarily share with us — such as describing your medical condition in a support inquiry — will be treated with strict confidentiality and used solely to respond to your request. We do not sell, rent, or share health-related information you provide to us with third parties for marketing purposes.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal requirements.
- Opt-Out of Marketing: Unsubscribe from our email communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
- Do Not Sell: We do not sell personal information. California residents may submit a "Do Not Sell" request under the CCPA, though this right has no practical impact on our current practices.
To exercise any of these rights, please contact us at support@livewellness-health.life.
9. Children's Privacy
Our website and products are intended exclusively for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will promptly delete it.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites, including product checkout pages and external health resources. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the website following any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:
Live Wellness Health
Email: support@livewellness-health.life
Customer Service Hours: Monday–Friday, 9:00 AM – 6:00 PM EST